Privacy Policy

This Privacy Policy describes how Moorea Sea Experience (“, the “Site” or “we”), as the data controller, is particularly concerned with protecting and respecting your privacy.

As required by law, this privacy policy is intended to tell you how we collect, use and share your Personal Information when you visit or make a payment on the Site.

We invite you to read our privacy policy carefully to learn about and understand our practices regarding the processing of your Personal Data.

1. Legal Notice

A. General Information

Moorea Sea Experience SARL is registered under Tahiti E78632 in French Polynesia, whose registered office is Pao Pao lot Vaipipiha n°4 Moorea.

Telephone number: +689 87 76 63 87 or +689 89 71 39 00
Email address:

B. Site edition and publications

The Site is edited by Moorea Sea Experience and hosted by OVH SAS, a subsidiary of the company OVH Groupe SA, a company registered in the RCS of Lille under the number 537 407 926 located at 2, rue Kellermann, 59100 Roubaix.

The director of the publication is Mr. Manatea Couraud, in his capacity as manager.

C. Copyright

This Site respects the copyright. All the contents, pages, scripts, icons or sounds of this site are the property of Moorea Sea Experience. Any production, reproduction or representation of this Site, in whole or in part, on any medium whatsoever is prohibited. Failure to comply with this prohibition constitutes an infringement that may engage the civil and criminal liability of the infringer. It is strictly forbidden to use or reproduce the name “Moorea Sea Experience” or its logo, alone or associated, for any purpose whatsoever and in particular for advertising purposes without the prior written consent of Moorea Sea Experience.

2. Definitions

“Personal Data” or “Data” means any information relating to an identified or identifiable natural person. An “identifiable natural person” is deemed to be a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.

“Sensitive data” is a special category of personal data. It is information that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, as well as the processing of Genetic Data, Biometric Data for the purpose of uniquely identifying a natural person, Data concerning health or Data concerning the sex life or sexual orientation of a natural person. Moorea Sea Experience does not process any sensitive data.

“Controller” means the natural or legal person, public authority, department or other body which, alone or jointly with others, determines the purposes and means of the processing. In this case it is

“Regulation” means Regulation No. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of Personal Data and on the free movement of Data (RGPD) and the Data Protection Act No. 78-17 of 6 January 1978 as amended.

3. Data collected

When you visit our Site, we collect certain information about your device, your activity on the Site and information necessary to process your purchases. We may also collect additional information if you contact customer support or contact us via the various forms available on our Site.

In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information. See the list below for more information about what Personal Information we collect and why.

A. Children under the age of 13

Our Site is not intended for children under the age of 13. To our knowledge, we do not collect, use or disclose personal information from children under 13. If you believe that we have collected, used or disclosed personally identifiable information from a child under the age of 13, please contact us at so that we may take appropriate action.

B. Data collected by cookies and other trackers

The Site uses cookies installed on your computer as you browse. A cookie is a small file that records information about your browsing on a Site.

Cookies allow us to understand how users navigate our Site, and to obtain data from which we can improve the browsing experience in the future.

The cookies we issue allow us to:
- To maintain the proper functioning of the Site – To record and adapt the functionality of the Site according to your browsing preferences (identification, adapt to the types of devices used) – To manage the acceptance and retention period of cookies

Cookies issued through third parties:

– Analytics cookies

Google Analytics, Google tag and Facebook Pixel cookies allow us to track the audience of our Site, to know your navigation on our Site and to generate statistical data about the use of the Site. This allows us to improve the performance of the Site and enhance the user experience.

The Data collected may include: your web browser version, your IP address, your time zone and the way you interact with the Site.

You can learn more about how Google uses your personal data here:

You can also disable Google Analytics here:

– Social network cookies

While browsing our Site, you have the option to click on the “social network” buttons to view our Instagram, Facebook, Twitter, LinkedIn, Youtube and Vimeo profiles. These third-party applications may deposit cookies to offer you targeted advertising. By clicking on the icon corresponding to the social network, the latter may identify you.

We cannot control the process used by social networks to collect information about your browsing on our Site. We therefore invite you to consult their privacy policies to learn about the purposes for which they are used and the browsing information they may collect.

– FareHarbor Cookies

Our online booking system is linked to and managed by FareHarbor. As a result, FareHarbor may place cookies on your computer for anything related to the functionality of the online booking. This includes your related use of the booking system, payment or even any other preferences.

C. Cookie Management

You can disable the installation of “cookies” by configuring your browser to do so.

D. Sensitive Data

We do not process any Sensitive Data.

E. Data collected via forms

– Contact Form

When you contact us via the contact form on our Site, we collect the following Data:
– Name
– Email
– Phone number
– Message

These Data will allow us to contact you by email to answer all the requests and all the interrogations that you ask in relation to the actions of Moorea Sea Experience or to our products.

– Direct contact to customer support

When you contact us at we collect the following information:
– Email
– Content of the email

You are free to provide us with more information in the email content. We will use the information provided to provide you with the right customer support for your request.

4. Retention Period

We retain Personal Information about you only for as long as necessary to fulfill the purpose for which it was collected, to meet legal retention requirements and for as long as necessary to protect our legitimate business interests.

A cookie is valid for 13 months from the day you gave your consent to the integration of the cookie.

Personal Data collected through our various forms will be retained for as long as you choose.

Purpose and legal basis of our processing

Each processing of Data pursues a specific purpose and is founded on a legal basis.

The purposes of the processing referred to in 3.b are:

- Obtaining statistical data

The processing operations referred to in 3.b have the following legal basis:
– Legitimate interest of the structure

The purpose of the processing operations referred to in point 3.e is
– Management of customer relations
– To analyze the answers to the forms according to the stated purpose

The legal basis for the processing operations referred to in point 3.e is
– Legitimate interest of the structure

The personal data collected will not be used for purposes other than those listed herein, unless we have obtained your consent or, if required or permitted by law.

6. Recipients of your data

May be recipients of the data collected:
– Our “support” department for all special requests.
– Our subcontractor FareHarbor in charge of booking and payment operations.

- We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.

In the event of a contemplated or finalized reorganization or restructuring, certain auditors, consultants, acquirers, may also have access to your Data.

7. Transfer of Data

We undertake not to communicate any Personal Data without first obtaining your consent. However, where required or permitted by law, we may disclose certain Data without your consent.

Whenever we disclose your personal data, we will endeavour to disclose only what is necessary.

We do not transfer your Data outside the European Union. However, it is possible that your Data may be hosted on servers located outside the European Union.

In this case, we undertake to take all necessary measures to preserve the integrity and security of your Data so that it is
– Located in a state considered adequate by the European Commission.
– Sent to entities with sufficient guarantees regarding the protection of Personal Data through the implementation and signing of standard contractual clauses approved by the European Commission.

8. Security of processing

We ensure the processing of your Data in complete confidentiality and security by implementing the technical and organizational measures necessary to preserve in optimal conditions their security, confidentiality and integrity.

Only strictly authorized persons will have access to your Data. No unauthorized third party will have access to it, except for legal obligations incumbent on the Data Controller.

Your rights

Pursuant to the Data Protection Act and the RGPD, you have at any time a right of access, modification, opposition to commercial prospecting and in case of legitimate reasons, the right to limit the processing of your Data and the right to request the deletion of Personal Data concerning you. You also have the right to the portability of your Data, the right to define directives concerning your Data in case of death and the right to withdraw your consent. You can exercise your rights by writing to

If you are not satisfied with the processing of your Data or the exercise of your rights, you have the possibility to refer the matter to the CNIL.

10. Updating

This Policy may be subject to updating. Accordingly, We may change this Policy at our sole discretion and without notice.

On the following basis:
– significant changes in legislation and/or jurisprudence as well as technical standards applicable to the Information System;

- risk assessment;
– adjustments suggested by the implementation of internal information management procedures.

Last updated: 05/07/2022

11. Contact

For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at or by mail using the contact information provided in Section 1.A) of this policy.